Sunday 3 July 2011

Missing Fonts causes Management Reporter to crash

Migration from FRX 6.7 to Management Reporter.  Trying to a open a row after a migration it reported an error and crashed Management Reporter
Font FONT NAME cannot be found

To resolve this issue if the fonts could not be installed perform the following:

1. Run the select statement in SQL Management Studio against the ManagementReporter database to find out how many objects are using the font:

Select * from ControlFontStyle where FontName = FONT NAME

2. Perform an update statement to change the rows to a different font such as Arial

UPDATE ControlFontStyle
SET FontName = NEW FONT
WHERE FontName = FONT NAME

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